Collaboration Primer introduces enterprise collaboration with reference to the underlying delineating technologies in messaging, voice and video technologies. It provides an understanding of the journey that telephony has taken, progressively from initial implementation of voice on telephone wires, to the addition of the Internet Protocol, through to the use and integration of video technologies.
Recognition
Certification is awarded by Cisco and is globally recognized.
What you’ll learn
The aim of the course is to equip participants with the skills and knowledge to appreciate and apply various technological concepts which constitute collaboration technologies at the enterprise level. At the end of the course, using the skills and knowledge acquired, participants should be able to implement a configuration which would be representative of certain basic components found in a typical enterprise messaging and collaboration network architecture.
Course structure
Get more information
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- Answer any questions you may have about the course.
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- Help you work out whether this the right course for you to get the job you want.
How to enrol
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Prerequisites
- Preferable CCNA